"Devoted to improving the customer experience..."

by ndbk32 , Los Angeles, Friday, April 10, 2026, 16:07 (9 days ago) @ Jay

Whenever I read something like that, I know the experience just got shittier.

I've never been to an Alamo, but I'm going to assume the change has been similar to what LuckyStrike/Bowlmor does for bowling alleys. Also, big shout-out to our local "Dine-in" AMC theater which now makes you order food at a touchscreen in the lobby and pick it up at a window yourself. They still get to charge the inflated prices though.

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Complete thread:

digital menus and QR codes come to the Alamo Drafthouse - Jay, 2026-04-10, 13:18
- This stinks - bobbywal, 2026-04-11, 07:05
  - which theater? - Jay, 2026-04-11, 07:16
    - Lake Street - bobbywal, 2026-04-11, 07:20
      - cool - Jay, 2026-04-11, 07:24
        
        Spent an evening with Tommy Wiseau and Greg Sestero in the - Mike (bart), 2026-04-11, 07:54
        
        they once did a James Bond series - Jay, 2026-04-11, 08:08
        
        The type of institution that is unbuildable today, probably - Mike (bart), 2026-04-11, 08:12
        
        believe me - Jay, 2026-04-11, 08:20
        
        If you really wanted to do it - Mike (bart), 2026-04-11, 08:30
        
        or a legit bar/restaurant, with a nice screening room - Jay, 2026-04-11, 08:34
        
        There's one close to me - KGB, 2026-04-11, 09:30
        
        what's it called? - Jay, 2026-04-11, 09:41
        
        Grandview Theater & Drafthouse - KGB, 2026-04-11, 10:00
        
        Would have to be very, very high end - Mike (bart), 2026-04-11, 08:47
- Last time I went they were promoting a fully automated bar - San Pedro, 2026-04-10, 19:17
- "Devoted to improving the customer experience..." - ndbk32, 2026-04-10, 16:07
  - r/enshittification on Reddit - Captains Corner, 2026-04-10, 18:10
    - Consumers should be vigilant where they're able - KGB, 2026-04-11, 09:20

the Polo Grounds

"Devoted to improving the customer experience..."